Professional Communication in Audiology is designed to provide students of audiology and practicing clinicians with a global framework for understanding the role of communication in audiologic practice, as well as practical strategies for implementation of communication principles in a clinical setting.
The introduction to the text describes the importance of communication skills to audiologic practice. This section highlights important aspects of communicating in a clinical setting, including forces affecting reporting guidelines, privacy considerations, and the use of electronic medical records. The next section provides readers with fundamental principles that provide a framework for critically thinking about communication. These universal principles can be applied as a model to all areas of clinical communication. The text then leads the readers through application of these principles in the two most common methods of clinical communication: talking and writing. These skills are discussed specifically in relation to clinical audiologic practice, in the realms of both diagnostic and audiologic intervention paradigms. Examples reflective of real-world encounters are provided. The text also provides abundant examples of audiologic reports that can be utilized as templates in audiologic practice.
Primary Subject: Audiology / Professional Issues
Secondary Subject: Audiology / Textbooks
Audience Level: Professional
Table of Contents
Chapter 1. What Guides Professional Communication?
Part I. Verbal Communication with Patients
Chapter 2. Audiologist as a Communicator: Knowing Your Communication Partner
Chapter 3. Audiologist as Detective: Gathering Evidence
Chapter 4. Audiologist as Counselor: Telling the Story Well
Part II. Written Communication with Health Care Providers
Chapter 5. Written Communication
Chapter 6. Documenting
Chapter 7. Reporting: Telling the Story Well
Chapter 8. Sample Reporting and Documentation
About the Authors
Virginia Ramachandran, AuD, PhD, is a Senior Staff Audiologist at Henry Ford Hospital in Detroit, Michigan.
Brad Stach, PhD, is Head of Division of Audiology in the Department of Otolaryngology-Head and Neck Surgery with Henry Ford Health System in Detroit, Michigan.