LWW's Administrative Medical Assisting

Description

Designed to ensure that every medical assisting graduate can quickly trade a cap and gown for a set of scrubs, Lippincott Williams & Wilkins’ Administrative Medical Assisting, 4e is more than just a textbook—it’s an engaging, dynamic suite of learning resources designed to train medical assisting students in the administrative skills they’ll need in today’s rapidly changing health care environment.

The Fourth Edition takes real world focus to a new level by integrating meaningful use of an Electronic Medical Records system (EMR) directly into every chapter. This brand new feature includes chapter-opening case studies and related hands-on EMR activities that help students master content as they learn to use the software for tasks like patient scheduling, charting, coding, and billing.

Other exciting changes in the Fourth Edition include a full chapter on Emergency Preparedness, new in-book role playing activities, and an expanded array of online resources. We’re pleased to continue to offer Harris CareTracker EMR free with adoption, along with case studies, skills videos, and animations.

Contents

Part I Introduction to Medical Assisting
Unit One Understanding the Profession
Chapter 1 Medicine and Medical Assisting
Chapter 2 Law and Ethics
Chapter 3 Communication Skills
Chapter 4 Patient Education

Part II The Administrative Medical Assistant
Unit Two Fundamentals of Administrative Medical Assisting
Chapter 5 The First Contact: Telephone and Reception
Chapter 6 Managing Appointments
Chapter 7 Written Communications
Chapter 8 Health Information Management and Protection
Chapter 9 Electronic Applications in the Medical Office
Chapter 10 Managing the Medical Office

Part III Managing the Finances in the Practice
Chapter 11 Diagnostic Coding
Chapter 12 Outpatient Procedural Coding
Chapter 13 Health Insurance and Reimbursement
Chapter 14 Accounting Responsibilities
Chapter 15 Credit and Collections

Part IV Career Strategies
Unit Four Competing in the Job Market
Chapter 16: Making the Transition: Student to Employee

Author

Julie Ledbetter CMA (AAMA), CMRS, CPC
Adjunct Faculty, Medical Assistant Technology, Sinclair Community College, Dayton, Ohio