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Telephone Triage Protocols for Nursing
Briggs, J.
5ª Edición Julio 2015
Inglés
Tapa blanda
624 pags
900 gr
15 x 23 x null cm
ISBN 9781451194296
Editorial WOLTERS KLUWER
Description
Performing telephone triage requires the ability to make quick and effective
decisions based on limited information. Telephone Triage Protocols for Nurses,
5th Edition is your rapid-access resource, delivering more than 200 triage protocols
for evaluating patients' symptoms over the telephone. Each symptom entry lists
questions, grouped by urgency level, to determine whether the patient should
seek emergency care immediately, seek medical care the same day, call back for
appointment, or follow home care instructions. Detailed home care instructions
are provided. Simple, direct, and useful, this is the most comprehensive and
user-friendly telephone triage book available.
Evaluate patients quickly and accurately, with this indispensable guide …
- NEW: Protocols for altered mental status; rectal bleeding; and shingles
- NEW: Content on phone triage program development and quality improvement
- Flow chart format leads you from yes or no answers about symptoms to development of assessment, and specific care recommendations
- Quick-read format helps you provide fast and effective evaluations, even with limited patient information
- Easy-to-follow A to Z organization—by body system and by disease—helps you find topics quickly
- Detailed home care instructions help you advise callers fully
- Questions about symptoms are grouped by urgency level to aid you in making quick, accurate assessments
- Icons indicate maternity and pediatric considerations
- Helps you avoid pitfalls such as accepting patients’ inaccurate self-diagnosis or not assessing patients fully
- Best practice recommendations guide instructors on telephone triage safety; roles and responsibilities; training guidelines; and medical- legal safeguards
- Essential for all clinical nurses and practitioners charged with performing triage
Author
Julie Briggs RN, BSN, MHA
Director, Emergency Department, Good Samaritan Community Healthcare, Puyallup,
WA
© 2025 Axón Librería S.L.
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