Applied Sport Management Skills

Description

Applied Sport Management Skills, Second Edition With Web Study Guide, uses the four management functions of planning, organizing, leading, and controlling to teach students how to become strong leaders and managers in the world of sport. This comprehensive and fully updated text provides an overview of management topics with a unique focus on developing the skills necessary for managing sport organizations.

The text’s how-to approach and unmatched learning tools help students put into practice what they will be doing as sport managers—including creative problem solving, strategic planning, and developing the skills to lead, organize, and delegate. By taking principles and concepts presented in the text and applying them to professional practice, students will be able to assess how their interests and skills can contribute to the growing field of sport management.

Applied Sport Management Skills, Second Edition, has been thoroughly updated to enhance the educational experience. Two new features have been added to the second edition. Social Media Exercises expose students to the expanding role of social media in managing a sport organization, and Starting a Sport Business features encourage students to explore the real-world needs of sport entrepreneurship, such as developing an organizational structure, formulating ideas on leading employees, and controlling the financial aspects of their sport business.

These new tools complement popular features from the first edition to help students understand leadership and management in the sport industry:

• Reviewing Their Game Plan chapter-opening scenarios, revisited throughout each chapter, provide a cohesive thread to keep students focused on how sport managers use the concepts on the job.
• Chapter-closing case studies, questions, and exercises help students apply knowledge to specific situations.
• Applying the Concept question boxes provide an opportunity for critical thinking by asking how specific concepts are relevant to a sport situation.
• Time-Out boxes demonstrate how text concepts relate to students’ actual experience in sports, including part-time, full-time, and summer jobs.
• Self-assessment exercises offer insight into students’ strengths and weaknesses.
• Behavior models provide step-by-step guidance on handling day-to-day situations that students will face in the sport setting.
• Developing Your Skills features, learning outcomes, and key terms are revisited throughout the chapter to reinforce key points.

Instructor resources have been updated with this edition, and the expanded instructor guide provides advice on using the student web study guide with the book material to better engage students. The web study guide is better organized and integrated with the text to help students use the learning activities in a dynamic and interactive setting. Exercises appearing in the book are correspondingly numbered in the web study guide, where students may test their understanding with quizzes and other activities that further reinforce important concepts. Many activities in the web study guide can be completed as graded class assignments, whereas others provide immediate correct or incorrect feedback to students.

Applied Sport Management Skills, Second Edition, provides readers with a thorough understanding of the management principles and concepts used in sport organizations and the challenges that managers face. This understanding is enhanced by the application of that knowledge and by the focus on developing management skills, allowing students to build a solid foundation toward a fulfilling career in sport management.

Contents

To the Student
To the Instructor

Part I. Introduction to Sport Management

Chapter 1. Managing Sports
The Sport Industry
What Is Sport Management?
What Does It Take to Be a Successful Manager?
What Do Sport Managers Do?
How Do Managers Differ?

Chapter 2. The Sport Industry Environment: Globalization, Ethics, and Social Responsibility
Internal Environment
Quality in Sport
External Environment
Conducting Sport Business in a Global Environment
Ethics in Sport Management
Social Responsibility

Part II. Planning

Chapter 3. Creative Problem Solving and Decision Making
Solving Problems and Making Decisions—An Overview
Step 1: Define the Problem or Opportunity
Step 2: Set Objectives and Criteria
Step 3: Generate Alternatives
Step 4: Select the Most Feasible Alternative
Step 5: Implement the Decision
Step 6: Control the Results

Chapter 4. Strategic and Operational Planning
Strategic and Operational Planning
Strategic Process
Analysis of the Environment
Setting of Objectives
Corporate-Level Strategy
Business-Level Strategy
Functional-Level Strategies

Part III. Organizing

Chapter 5. Organizing and Delegating Work
The Organizing Function
Authority
Organizational Design
Job Design
Organizing Yourself and Delegating Work

Chapter 6. Managing Change: Sport Culture, Innovation, and Diversity
Managing Change
Organizational Culture
Innovation, Quality, and the Learning Organization
Diversity
Organizational Development

Chapter 7. Human Resources Management
Human Resources Management Process and Department
Legal Environment
Human Resources Planning
Job Analysis
Attracting Employees
Interviewing
Developing Employees
Performance Appraisals
Retaining Employees

Part IV. Leading

Chapter 8. Behavior in Organizations: Power, Politics, Conflict, and Stress
Organizational Behavior
Personality
Attitudes
Power
Politics in the Office and on the Field
Managing Conflict
Negotiation
Collaboration
Stress

Chapter 9. Team Development
Importance of Teamwork to Performance
Group Performance Model
Group Structure
Group Process
Stages of Group Development and Leadership Styles
Developing Groups Into Teams
Getting to Better Meetings

Chapter 10. Communicating for Results
Understanding the Importance of Good Communication
Using Organizational Communication
Using Interpersonal Communication
Using the Channels
Sending Messages
Receiving Messages
Responding to Messages
Dealing With Emotional People

Chapter 11. Motivating to Win
Motivation and Performance
Motivating People
Putting Theory to Work Within the Motivational Process and Motivating Yourself

Chapter 12. Leading to Victory
Leadership
Behavior of Effective Leaders
Contemporary Behavioral Perspectives
Situational Leadership Models
Getting to Your Personal Style of Leadership

Part V. Controlling

Chapter 13. Controlling for Quality and Productivity
Quality and Control Systems
Control Process
Frequency of Controls
Financial Controls
Human Controls
Problem Employees
Productivity

Chapter 14. Facilities and Events
Sport Facilities Management
Sport Event Management
Planning and Controlling Sports
Sales Forecasting Techniques
Scheduling Tools
Time Management

Afterword
Appendix
Glossary
References
Index
About the Authors

Audiences

Applied introductory text for students in sport management and administration, sport business, sport leadership, sport industry, and other sport management courses; reference for sport managers and libraries.

Author

Robert N. Lussier, PhD, is a professor of management at the birthplace of basketball, Springfield College in Springfield, Massachusetts, where more than one-third of the students compete in 27 intercollegiate athletic teams. He has taught undergraduate and graduate sport management students for more than 15 years. He has also supervised sport internships and serves as an advisor for sport management research projects.
Lussier has authored more than 385 publications, including texts in management, leadership, and human relations. He was an intercollegiate athlete and has coached at the college, high school, and youth levels. He works out daily and enjoys spending time with his wife and six children.

David C. Kimball, PhD, is a professor of management and director of the sport management program at Elms College in Chicopee, Massachusetts. He teaches sport management and sport marketing courses and coaches and supervises Maccabi athletes each summer. He has an expansive network of friends and acquaintances in the sport management field; many of the case studies in this book arose from these relationships.
He loves being personally involved in sports and runs 30 miles a week while participating in Les Mills training. He also enjoys watching sports on television almost as much as at the arena, ballpark, or stadium.