Handbook of Human Factors and Ergonomics in Health Care and Patient Safety

Description

The first edition of Handbook of Human Factors and Ergonomics in Health Care and Patient Safety took the medical and ergonomics communities by storm with in-depth coverage of human factors and ergonomics research, concepts, theories, models, methods, and interventions and how they can be applied in health care. Other books focus on particular human factors and ergonomics issues such as human error or design of medical devices or a specific application such as emergency medicine. This book draws on both areas to provide a compendium of human factors and ergonomics issues relevant to health care and patient safety.

The second edition takes a more practical approach with coverage of methods, interventions, and applications and a greater range of domains such as medication safety, surgery, anesthesia, and infection prevention. New topics include:

• work schedules
• error recovery
• telemedicine
• workflow analysis
• simulation
• health information technology development and design
• patient safety management

Reflecting developments and advances in the five years since the first edition, the book explores medical technology and telemedicine and puts a special emphasis on the contributions of human factors and ergonomics to the improvement of patient safety and quality of care. In order to take patient safety to the next level, collaboration between human factors professionals and health care providers must occur. This book brings both groups closer to achieving that goal.

Features

• Provides a complete reference on human factors and ergonomics research
• Emphasizes the contributions of human factors and ergonomics to patient safety and care quality
• Includes coverage of emerging human factors and ergonomics issues
• Discusses practical issues such as methods, interventions, and applications
• Covers cognitive, physical, and organizational ergonomic issues in health care and patient safety
• Examines human factors and ergonomics issues specific to a range of healthcare domains or applications

Reviews

"The premise of the book is very timely and appropriate. The epidemic of medical errors has finally been well established and well publicized. Future efforts need to be devoted to improving healthcare, and this handbook covers salient points. There is an impressive array of contributors handling a broad spectrum of topics. The list of topics is extensive without any major deficiencies. This volume should make a substantial contribution to the field."
— Harvey Murff, M.D., M.P.H., Center for Health Services Research, Vanderbilt University

"The key feature is that it is comprehensive. The volume may be thick, but it can be a one-step shopping for those who would want to find information for human factors related to patient safety and quality. I am not aware of any other sources that come close to this goal."
— Yan Xiao, Ph.D., Patient Safety Scientist and Human Factors Engineer, University of Maryland

Table of Contents

• Introduction
• Human Factors and Ergonomics in Health Care and Patient Safety, Pascale Carayon
• Opportunities and Challenges in the Pursuit of Patient Safety, Kerm Henriksen
• Embedded Risks and Challenges of Modern Health Care and the Urgent Call for Proactive Human Factors, Daniel Gopher and Yoel Donchin
• Macroergonomics and Systems
• Historical Perspective and Overview of Macroergonomics, Hal W. Hendrick
• Work System Design in Health Care, Pascale Carayon, Carla J. Alvarado, and Ann Schoofs Hundt
• Error as Behavior and Murphy’s Law: Implications for Human Factors and Ergonomics, Marilyn Sue Bogner
• Organizational Learning in Health Care, Ann Schoofs Hundt
• The Relationship between Physician Professionalism and Health Care Systems Change, Maureen A. Smith and Jessica M. Bartell
• Job and Organizational Design
• The Effect of Workplace Health Care Worker Stress and Burnout on Patient Outcomes, Eric S. Williams, Jonathon R.B. Halbesleben, Linda Baier Manwell, Julia E. McMurray, Joseph Rabatin, Ayesha Rashid, and Mark Linzer
• Safety Culture in Healthcare, Kenji Itoh, Henning Boje Andersen, and Marlene Dyrlov Madsen
• Handoffs and Transitions of Care, Robert L. Wears, Shawna J. Perry, and Emily S. Patterson
• High-Reliability Organizations in Health Care, Vinit Desai, Peter M. Madsen, and Karlene H. Roberts
• The Relation between Teamwork and Patient Safety, David P. Baker, Eduardo Salas, James B. Battles, and Heidi B. King
• Health-Care Work Schedules, Ann E. Rogers
• Physical Ergonomics
• The Physical Environment in Health Care, Carla J. Alvarado
• Assessment and Evaluation Tools for Health-Care Ergonomics: Musculoskeletal Disorders and
• Patient Handling, Sue M. Hignett, Michael J. Fray, and Mary Matz
• Technology
• Human Factors and Ergonomics of Health Information Technology Implementation, Ben-Tzion Karsh, Richard J. Holden, and Calvin K. L. Or
• Human–Computer Interaction Design in Health Care, Frank A. Drews and Heidi S. Kramer
• Trust in Health Technologies, Enid Montague and John D. Lee
• Human Factors in Telemedicine, Peter Hoonakker
• Using Health IT to Improve Health Care and Patient Safety, James M. Walker
• Human Error
• Human Error in Health Care, Frank A. Drews
• Medical Failure Taxonomies, Bruce R. Thomadsen
• Human Error Reduction Strategies in Health Care, René Amalberti and Sylvain Hourlier
• Communicating about Unexpected Outcomes, Adverse Events, and Errors, James W. Pichert, Gerald B. Hickson, Anna Pinto, and Charles Vincent
• Human Factors Engineering of Health Care Reporting Systems, Christopher W. Johnson
• Error Recovery in Health Care, Tosha B. Wetterneck
• Human Factors and Ergonomics Methodologies
• Cognitive Work Analysis in Health Care, Michelle L. Rogers, Emily S. Patterson, and Marta L. Render
• Human Factors Risk Management for Medical Products, Edmond W. Israelski and William H. Muto
• Human Factors Analysis of Workflow in Health Information Technology Implementation, Pascale Carayon, Randi Cartmill, Peter Hoonakker, Ann Schoofs Hundt, Ben-Tzion Karsh, Daniel Krueger, Molly L. Snellman, Teresa N. Thuemling, and Tosha B. Wetterneck
• Video Analysis: An Approach for Use in Health Care, Colin F. Mackenzie and Yan Xiao
• Usability Evaluation in Health Care, John Gosbee and Laura Lin Gosbee
• Medical Simulation, Mark W. Scerbo and Brittany L. Anderson
• Simulation-Based Training for Teams in Health Care: Designing Scenarios, Measuring Performance, and Providing Feedback, Michael A. Rosen, Eduardo Salas, Scott I. Tannenbaum, Peter J. Pronovost, and Heidi B. King
• Human Factors and Ergonomics Interventions
• Ergonomics Programs and Effective Implementation, Michael J. Smith
• Work Organization Interventions in Health Care, Kari Lindström, Gustaf Molander, and Jürgen Glaser
• Team Training for Patient Safety, Eduardo Salas, Sallie J. Weaver, Michael A. Rosen, and Megan E. Gregory
• Human Factors Considerations in Health IT Design and Development, Marie-Catherine Beuscart-Zéphir, Sylvia Pelayo, Elizabeth Borycki, and Andre Kushniruk
• Human Factors and Ergonomics in Patient Safety Management, Tommaso Bellandi, Sara Albolino, Riccardo Tartaglia, and Sebastiano Bagnara
• Specific Applications
• Human Factors and Ergonomics in Intensive Care Units, Ayse P. Gurses, Bradford D. Winters, Priyadarshini R. Pennathur, Pascale Carayon, and Peter J. Pronovost
• Human Factors and Ergonomics in the Emergency Department, Shawna J. Perry, Robert L. Wears, and Rollin J. Fairbanks
• Human Factors and Ergonomics in Pediatrics, Matthew C. Scanlon and Paul Bauer
• Human Factors and Ergonomics in Home Care, Teresa Zayas-Cabán and Rupa S. Valdez
• Human Factors and Ergonomics in Primary Care, Tosha B. Wetterneck, Jamie A. Lapin, Ben-Tzion Karsh, and John W. Beasley
• In Search of Surgical Excellence: A Work Systems Approach, Douglas A. Wiegmann, Sacha Duff, and Renaldo Blocker
• Human Factors and Ergonomics in Medication Safety, Elizabeth Allan Flynn
• Human Factors and Ergonomics in Infection Prevention, Carla J. Alvarado
• Human Factors in Anesthesiology, Matthew B. Weinger
• Index