Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare

Two renowned healthcare transformation experts reveal how you can implement the principles and behaviors that leaders at all levels must embrace in order to create lasting change.

Healthcare is on the brink of a quality revolution-one that requires deeply personal as well as organizational changes. In Becoming the Change, two pioneers in the healthcare transformation movement show you how to cultivate principle-driven behaviors that can turn the tantalizing possibilities on the healthcare horizon into reality.

Transformational improvement has often been aimed at frontline healthcare workers rather than leaders at all levels, resulting in "islands of excellence" that are unsustainable. Toussaint and Barnas demonstrate how change needs to start at the top-whether you're an executive, a governing board member, a manager, or a physician.

Drawing on a wealth of case studies, they explore how change actually happens, and reveal how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation.

John Toussaint, MD, is the founder and former CEO of Catalysis, the first mission-driven, non-profit organization to develop educational programs to help improve the healthcare industry. He is the former CEO of ThedaCare, Wisconsin's largest healthcare provider, and the author of the bestselling On the Mend.

Kim Barnas is a recognized authority in creating fully integrated leadership in hospitals around the world. She is the current CEO of Catalysis, a former hospital president, and the author of Beyond Heroes: A Lean Management System for Healthcare, winner of the Shingo Prize in 2014.