PART 1 Introduction
Chapter 1 Interpersonal skills for person-centred care
Chapter 2 The patient– nurse relationship
Chapter 3 Nurse as therapeutic agent
Chapter 4 Considering culture
PART 2 The Skills
Chapter 5 Encouraging interaction: listening
Chapter 6 Building meaning: understanding
Chapter 7 Collecting information: exploring
Chapter 8 Intervening: comforting, supporting and enabling
PART 3 Skills in Context
Chapter 9 Transitions through health and illness
Chapter 10 Challenging interpersonal encounters
Chapter 11 Communicating with the healthcare team
Patient and Person: Interpersonal Skills in Nursing offers guidance on the skills needed to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care.
Author Jane Stein-Parbury explains key concepts in simple language, without assuming any prior knowledge. The book includes empathy, dealing with challenging behaviours, advocating for a patient and admitting a patient. Nurses will learn to build trusting relationships and support patients in their health journey.
The seventh edition of this highly regarded text has been fully updated to incorporate the most current literature relating to interpersonal skills in nursing.
Jane Stein-Parbury lectured at the University of Technology, Sydney Kuring-gai, and has some 30 years nursing experience. Jane Stein-Parbury is currently serving a position on the NSW Nursing Registration Curriculum Board.