The Handbook of Communication Skills (Softcover)

Description

The Handbook of Communication Skills is recognised as one of the core texts in the field of communication. This thoroughly revised and updated third edition arrives at a time of considerable growing interest in this area, with recent research showing the importance of communication skills for success in many walks of life. The book's core principle, that interpersonal communication can be conceptualized as a form of skilled activity, is examined in detail and a comprehensive transactional model of skilled communication is presented, which takes into account current conceptual and research perspectives.

This book provides a comprehensive analysis of research, theory and practice in the key skill areas of communication, such as non-verbal communication, persuasion, leadership, assertiveness, self-disclosure, listening and negotiation. Each chapter is written by a recognised authority in that particular specialism, among them world leaders in their particular fields. In the ten years since the last edition, a large volume of research has been published and the text has been comprehensively updated by reviewing this wealth of data. In addition a new chapter on persuasion has been added - one of the areas of most rapid growth in social psychology and communication.

The Handbook of Communication Skills represents the most significant single contribution to the literature in this domain. It will be of continued interest to researchers and students in psychology and communication, as well as in a variety of other contexts, from vocational courses in health, business and education, to many others such as nursing and social work whose day-to-day work is dependent on effective interpersonal skills.

Contents

Editorial Introduction.

Part 1 Communication skill in theory and practice. O. Hargie, Skill in Theory: Communication as Skilled Behaviour. O. Hargie, Skill in Practice: An Operational Model of Communicative Performance.

Part II Core communication skills. R.A. Gordon, D. Druckman, R.M. Rozelle, J.C. Baxter, Nonverbal Communication as Communication: Approaches, Issues and Research. D. Dickson, O. Hargie, Questioning. L. Cairns, Reinforcement. D. Dickson, Reflecting. G. Brown, Explaining. C.H. Tardy, K. Dindia, Self-disclosure: Strategic Revelation of Information in Personal and Professional Relationships. R.N. Bostrom, The Process of Listening. H. Foot, M. McCreaddie, Humour and Laughter. D.J. O’Keefe, Persuasion.

Part III Specialised contexts. R.F. Rakos, Asserting and Confronting. A. Wit, Interacting in Groups. I.E. Morley, Negotiating and Bargaining. M.K. Foley, S. Duck, Relational Communication.

Part IV Interviewing contexts.R. Millar, A. Tracey, The Employment Interview. S.A. Rigazio-DiGilio, A.E. Ivey, The Helping Interview: Developmental Counselling and Therapy. D. Tourish, The Appraisal Interview Reappraised. A. Memon, The Cognitive Interview.

Part V The training context. O. Hargie, Training in Communication Skills: Research, Theory and Practice.