Management and Leadership – a Guide for Clinical Professionals

Description

This book contains a series of chapters on various aspects of management and leadership in a health care organisation, written by some of the most experienced authors from around the world. It provides an understanding of basic management and leadership skills that are essential for clinical as well as non-clinical staff in a health care organisation, in a simple and clear fashion. Management and leadership skills are critical for developing a successful and productive career, and achieving organisational goals. The journey towards a successful career starts with a thorough preparation for an interview. The topics covered in this book range from preparing for an interview, the art of negotiation and handling difficult behaviour, to clinical leadership, evidence based management, mentorship, and conflict resolution. The significance of formal training in management and leadership skills can not be overemphasised considering the increasing focus on developing clinicians as leaders ("Clinical leadership") at the work place. Unfortunately not enough attention is paid to such training during the early part of career of the clinical (e.g. doctors, nurses) and non-clinical staff. With its simple and reader friendly approach this unique and concise book will be useful for all staff working in a health care organisation irrespective of their faculty, position, and stage in career in becoming successful consultants, managers, supervisors, and leaders. Key features and contents: Interview skills The art of negotiation, handling difficult behaviour, and facing the media Quality improvement Risk management Occupational health and safety Performance appraisals and assessment Conflict resolution Clinical leadership Evidence based management How to break a bad news

Contents

Foreword

1. Succeeding in your consultant interview; Matt Green
2. Clinical leadership and engagement: No longer an optional extra; John Clark
3. The art of negotiation, handling difficult behaviour, and facing the media; Lucky Jain, Sanjay Patole, Sarah Sloan
4. Handling complaints, meetings, and presentations; Haribalakrishna Balasubramanian, Sanjay Patole
5. Performance appraisal and assessment; Paul Craven
6. Quality improvement; Brendan Paul Murphy
7. Risk management; Bronwyn Shumack
8. Root cause analysis; Aarti Raghavan
9. Occupational health and safety; Paul Rothmore
10. Coping with stress; Christopher Griffin
11. The nature of conflict in health-care; Catherine Campbell, Corrine Reid
12. Evidence based management; Ravi Madhavan, Ajay Niranjan
13. Clinical handovers; Sachin Amin
14. The educational role of senior hospital staff; Fiona Lake
15. Mentoring; Deepika Wagh, Sanjay Patole
16. Expert or impostor- understanding the role of the expert witness; Denise Bowen
17. How to dress at work; Rajiv Padhye, Rajkishore Nayak, Lijing Wang
18. Managing ethically complex issues in critically ill patients - a neonatal perspective; Paul Byrne, Brendan Leier
19. Communicating bad news in the health care organization; Olachi Mezu-Ndubuisi
20. Managing grief and its consequences at the workplace; Robert Anderson, Marie-Louise Collins

Index