Communicating in Dental Practice

Effective communicating is fundamental to success in clinical practice. This book provides great insight into key communication skills and techniques of special relevance to the dental team. The authors focus in on major communication challenges in clinical practice.

Contents

1. Introduction
2. Basic Communication Skills
3. Advanced Communication Skills
4. Communicating in Special Dental Situations
5. Understanding and Finding Solutions: The Dentally Anxious Patient
6. Understanding and Finding Solutions: The ‘Difficult’ and Dissatisfied Patient
7. Preventive Health Principles for Dental Practice
8. Integrating Oral Health Education into Primary Dental Care
9. Communication, Stress and Improved Patient Care