


Communication Skills for Dental Health Care Providers
Young, L.B. — O'Toole, C.R. — Wolf, B.
ISBN-13: 9780867156904
QUINTESSENCE
Octubre / 2015
1ª Edición
Inglés
Tapa blanda
352 pags
530 gr
16 x 24 x cm
Recíbelo en un plazo De 7 a 10 días
Description
This evidence-based textbook presents the essential communication strategies clinicians should know to facilitate interaction with patients. With a focus on practical strategies instead of dense communication theories, the authors facilitate improved patient-provider communication and demonstrate how to elicit accurate patient information during the health interview, communicate effectively during examinations and procedures, and present preventive and restorative treatment plans from a patient-centered perspective.
Contents
Part I: Communication Fundamentals
1. Understanding Communication
2. Preparing for Patient Communication
3. Developing Cultural Competence
Part II: Interaction Skills
4. Enhancing Listening Skills
5. Improving Verbal Skills
6. Refining Nonverbal Communication Skills
Part III: Communication During the Appointment
7. Initiating and Interviewing
8. Interacting During and After Procedures
9. Presenting Treatment Plans
Part IV: Communication Challenges
10. Managing Life Span Challenges
11. Managing Hearing and Speaking Challenges
12. Managing Stigma Challenges
Fax91 448 21 88
DirC / Raimundo Lulio, 1, 28010 Madrid, España.
Mailpedidosweb@axon.esPrivacidadCondiciones de ventaQuiénes SomosAvisoContacto© 2021 Axón Librería S.L.
v1.47.1