Principles of Risk Management and Patient Safety identifies changes in the industry and describes how these changes have influenced the functions of risk management in all aspects of healthcare.
The book is divided into four sections. The first section describes the current state of the healthcare industry and looks at the importance of risk management and the emergence of patient safety. It also explores the importance of working with other sectors of the health care industry such as the pharmaceutical and device manufacturers.
The last three sections focus on the three main components of the risk manager’s responsibility: claims management, risk financing and proactive loss control. The final section touches on solutions for seamless integration between risk management and patient safety functions.
Using an integrative approach Principles of Risk Management and Patient Safety offers a comprehensive review of the current issues which formulate the basis of a risk management program and provide the knowledge that a risk manager would be expected to have.
Table of Contents
Section 1 THE INTEGRATION OF RISK MANAGEMENT AND PATIENT SAFETY
Chapter 1 Risk Management and Patient Safety: The Synergy and the Tension
Chapter 2 Integrating Risk Management, Quality Management, and Patient Safety into the Organization
Chapter 3 Benchmarking in Risk Management
Chapter 4 Risk Management Strategic Planning for a Changing Health Care Delivery System
Chapter 5 Setting Up a Risk Management Department
Chapter 6 Legislative and Regulatory Issues Impacting Risk Management and Patient Safety
Chapter 7 Using Never Events to Reduce Risk and Advance Patient Safety
Chapter 8 The Patient Safety and Quality Improvement Act: Tension between Improving Quality of Care and Acknowledging Responsibility for Error
Chapter 9 Governance and Board Responsibility to Assure Safety in Health Care Organizations
Chapter 10 The Culture of Medicine, Legal Opportunism and Patient Safety
Section 2 RISK FINANCING ISSUES
Chapter 11 Enterprise Risk Management
Chapter 12 Developing an RFP and Selecting and Working with Insurance Service Providers
Chapter 13 Premium Allocation
Chapter 14 Managing the Risks Associated with Workplace Injury
Section 3 CLAIMS MANAGEMENT ISSUES –THE AFTERMATH OF ERROR
Chapter 15 Guidelines for In-House Claims Management
Chapter 16 Principles for Strategic Discovery
Chapter 17 The Mandate for Disclosure Following Medical Error
Chapter 18 Disclosure Programs that Work: Case Studies from Three Risk Management Programs
Chapter 19 Early Offer Program–What To Do After Disclosure
Chapter 20 Criminalization of Health Care Negligence
Chapter 21 Preparing For and Limiting Potential Liability for Medical Care Provided During Disaster Events
Section 4 PROACTIVE LOSS CONTROL –APPLYING PRINCIPLES OF RISK MANAGEMENT AND PATIENT SAFETY TO CHANGE THE ENVIRONMENT
Chapter 22 Creating Systemic Mindfulness by Anticipating, Assessing and Reducing Risks of Healthcare
Chapter 23 Risk Management in Selected High Risk Hospital Departments
Chapter 24 Engineering Reliability: A Conceptual Framework to Improve Risk Manager Performance and Enhance Patient Safety
Chapter 25 Use of Simulation in Risk Management to Advance Patient Safety
Chapter 26 Creating a Mindfulness of Patient Safety Among Physicians Through Education
Chapter 27 Managing Expectations through Informed Consent
Chapter 28 Improving Health Care Literacy to Advance Patient Safety
Chapter 29 The Impact of Fatigue on Patient Safety and Risk Management
Chapter 30 Managing the Failures of Communication in Health Care Settings
Chapter 31 Improving Hand-Off Procedures in Health Care to Reduce Risk and Errors
Chapter 32 The Risks and Benefits of Use Email to Facilitate Communication between Providers – Patients
Chapter 33 Managing the Risks of Clinical Research
About the Author(s)
Barbara J. Youngberg, JD, BSN, MSW, FASHRM-Visiting Professor of Health Law and Policy, Loyola University Chicago College of Law, Chicago, Illinois
Barbara Youngberg, JD, BSN, MSW, FASHRM has over 25 years experience helping academic medical centers and other complex healthcare organizations restructure quality, risk management, and patient safety programs to meet current needs and challenges. During her 25 year career at University HealthSystem Consortium (UHC) she analyzed malpractice data and trends, quality and patient safety data, and best practice information to assist members in finding creative solutions to difficult risk and patient safety problems. As the Vice President of Insurance, Risk, Quality and Legal Services and co-lead of UHC’s Patient Safety Net (PSN), Ms. Youngberg helped to develop a Web-based reporting tool utilizing standardized language to allow of analysis of events and their root causes and worked to help members integrate patient-safety activities into existing quality and risk-management structures. Often these efforts including helping members understand the way in which the legal climate could help or hinder them in their efforts.
Ms. Youngberg is a graduate of DePaul University College of Law (JD), University of Illinois–Jane Addams School of Social Work (MSW) and Illinois Wesleyan University (BSN). She is presently a Visiting Professor of Law at Loyola University Chicago, Beazley Health Law Institute and helps to develop online curriculum for online health law MJ and LL.M degrees. She is also a professor of Law for Concord Kaplan University School of Law and serves on the Board of Directors of the National Patient Safety Foundation. She is the author of numerous articles and textbooks on quality management, risk management, and patient safety.
"A good combination of materials in risk and safety." --Curtis Nolan, Department of Clinical Practice Management, Texas Tech University