Description
Discover what it takes to succeed in the "real world" of physical therapy practice, where you'll rely not only on your clinical skills, but on management skills such as budgeting, recruiting, professional development, and limiting your risk of liability. Expert authors Ron Scott and Christopher Petrosirio guide you through the essentials of practice management to help you understand and master these skills and more. You'll find ideas for marketing your practice, as well as advice and information on negotiation and dispute resolution, human resources management, quality and risk management, legal and ethical issues, and fiscal management. Specific case examples from the authors' own experiences illustrate important points throughout the book.

Contents

Chapter 1: The Dynamic Nature of Management in Health Care Organizations

Organizational Design and Theory
Organizational Structure
Organizational Behavior
Conflict Management: Communication and Negotiation
Management and Leadership

Chapter 2: Human Resource Management in Physical Therapy Settings

Introduction: The Importance of Human Resource Management
Human Resource vs. Personnel Management
Staffing Issues
Employee Retention Issues
Employee Training, Education, and Development
Management-Labor Relations

Chapter 3: Physical Therapy Reimbursement and Financial Management

Health Insurance and the Physical Therapy Profession
Continuum of Care
Financial Management and Pricing

Chapter 4: Legal and Ethical Management Issues

Introduction
Ethics in Everyday Practice
Health Care Malpractice
Practical Considerations and Practice-Building Behavior
Risk Management
Employment Law Considerations
Discussion
Introduction To Selected Federal Laws And Agencies
Employer Considerations in Hiring
Appendix A. American Physical Therapy Association Code of Ethics and Guide for Professional Conduct
Appendix B. American Physical Therapy Association Standards of Ethical Conduct for the Physical Therapist Assistant and the Guide for Conduct of the Affiliate Member
Appendix C. Preventing Sexual Harassment in the Workplace: A Sample Policy and Complaint Procedure

Chapter 5: Information, Quality and Risk Management

Management of Health Care Information
Quality Management
Clinical Risk Management
Appendix A. HIPAA Privacy Notification, English Version
Appendix B. HIPAA Privacy Notification, Spanish Version
Appendix C. Patient Bill of Rights and Responsibilities, Brooke Army Medical Center, San Antonio, Texas, English Version
Appendix D. Patient Bill of Rights and Responsibilities, Brooke Army Medical Center, San Antonio, Texas, Spanish Version

By
Ronald Scott, PT, JD, EdD, LLM, MSBA, Health Law Attorney-Mediator, Private Practice, San Antonio, TX; Associate Professor, Rocky Mountain University of Health Professions, Provo, UT
Christopher Petrosino, PT, PhD, Chair and Coordinator of Graduate Studies, Walsh University, North Canton, OH